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LAUSD - Employee Relations
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FAQ's

Q: How long does it take to process an employment verification request?
A: Employment Verification Requests are high priority and are processed as quickly as possible.
   
 
If your employment verification is processed through The Work Number (TALX), you will receive your response in a matter of minutes.  Click here to go to The Work Number website or call them at (800) 367-2884.
   
Q: If I am a current employee, where can I get a copy of my paystub or W2?
A:
Go to LAUSD Employee Self Service https://selfservice.lausd.net/irj/portal and login using your Single Sign-On, to access copies of your paystub and W2 forms. 
   
 
If you do not have an active LAUSD email account or are a former employee, contact Payroll Customer Services at (213) 241-6670 or click here to go to the Payroll Services website.
   
Q: Where do I go to change my address?
A:
Go to LAUSD Employee Self Service https://selfservice.lausd.net/irj/portal and login using your Single Sign-On.
   
 
If you do not have an active LAUSD account, contact Payroll Customer Services at (213) 241-6670 or click here to visit the Payroll Services website.  Completed forms should be mailed/faxed to Payroll Customer Services at the Beaudry building on the 1st Floor.  The fax number for Payroll Customer Services is (866)761-7413. 
   
Q: Where do I go to change my name?
A:
Download a Change of Name Request Form from the Employee Relations website and follow the instructions on the form to submit your request.
   
Q: How do I submit feedback?
A:
Submit comments, suggestions or any questions to Employee Relations Section email at:  employeeverify@lausd.net.
   
Q: How can I check on the status of my employment verification request?
A:
For any questions regarding your employment verification, please send an email to employeeverify@lausd.net or call us at (213) 241-6591.
   
Q: What is Work Number (TALX)?
A:
The Work Number is an automated service that allows third parties (e.g. mortgage lenders, social service agencies, etc.) to quickly obtain verification of employment and income for current employees.  As an employee, you benefit from having control of the process, since you authorized access to your information.  The Work Number is widely known to mortgage lenders, banks, apartment complexes, and social service agencies.  The Work Number can be used anytime, anywhere – available 24 hours a day, 7 days a week.  For additional information, visit their website at www.theworknumber.com  or call at 1-800-367-2884.
   
 
Please note that employees must obtain a salary key number to authorize third parties access to employee information.  To obtain a salary key number, call The Work Number or go to their website and log-in by entering the LAUSD Company Code 10721, your Social Security Number and PIN number (PIN number is a combination of the last four digits of your Social Security Number and last four digits of your employee number).   The number you receive will be the salary key number that you provide to the third party.
   
Q: What is the LAUSD Company Code?
A: The LAUSD Company Code is: 10721
   
Q: Who do I contact if there is a discrepancy in the Work Number (TALX) verification?
A: Contact the Employee Relations Section via email at employeeverify@lausd.net  or call (213) 241-6550.  To expedite processing, please email or fax the verification report from The Work Number, along with your request. 

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